About Us

Our voice biometrics solutions are trusted by industry leaders to prevent identity theft, protect access to business and consumer applications, and deliver a more enjoyable user authentication experience.

Who We Are

Fortune Global 500 organizations rely on our over 10 years of voice biometrics authentication experience and successful track record to securely and remotely verify the identity of their users. We are ISO 9001 and Common Criteria certified for the delivery of quality voice biometric solutions consulting, solution deployments, and customer support.
Our voice-based identity verification solutions are used by banks, insurance companies, call centers, hospitals, and telcos across North America, Europe, and the Middle East. VoiceTrust is owned by Dutch private equity firm Ramphastos Investments and headquartered in Toronto, Canada with additional offices in the USA, Germany, Netherlands, and United Arab Emirates.

Our Values

Customer Focus

We measure ourselves by the success of our clients. We use our global presence to support customers operating in multiple geographies as one team. We work at all levels with our clients to meet their most challenging demands on time while remaining flexible to their needs. Our dedication to our customers defines our corporate culture and drives our mutual successes.

Innovation
Innovation is woven into our culture. We hold key patents in voice biometrics authentication and closely align R&D with business strategy. We are entrepreneurs that pioneer innovative solutions to customer and industry problems on a global scale. We forge alliances with the world’s leading research centers and scientists in voice biometrics. We create a resourceful and collaborative environment where new and unique ideas are encouraged that make remote identity verification more secure and convenient for the world.

Team Work
Team work and cooperation are essential to our success as a company and as individuals. We work together in a constructive and challenging atmosphere that fosters learning and high performance for our clients. We operate a global presence to establish relationships with international clients based on trust, respect, and mutual support.

Amir Yazdanpanah

Chief Operating Officer

Amir is responsible for the day-to-day management of the company’s activities and joined VoiceTrust in September 2011. He brings over 20 years of experience in managing operations for high-growth software and IT companies. He was previously Chief Operating Officer at COOP Systems Inc., a leading Business Continuity and Risk Management software provider in the US. In 2007, he became CIO/EVP Operations of Voyport LLc, a US-based early stage Wireless Roaming service provider which was successfully sold to a private equity firm in 2010. From 1996-2007, Amir co-founded Telarix and grew the company to become a global telecom software solution provider. He has held senior management positions at Cable & Wireless, ICS Information Technologies, and British Telecom. Amir has a BS in Electronic Engineering from Sussex University and an MBA from the Cranfield School of Management in the UK.

Peter Hauser

Chief Commercial Officer

Peter leads commercial strategy and operations at VoiceTrust and joined in August 2013. He brings a wealth of experience and successes in commercial development at high-growth technology startups in the speech technology industry including Scansoft, Lernout & Hauspie, and Nuance Communications. Peter has lead the sales, marketing, and development of speech-driven applications for Fortune 500 enterprises and global service providers in a variety of markets including financial services, healthcare, government, and call centers. Peter has also served as a senior member of the management teams at Texas Instruments, Ascom, and GDC.

Amanda Traynor

SVP Sales North America

Amanda brings over 20 years of sales leadership experience and success with organizations in the communications and software industries including Nuance, Avaya, Nortel, and Aspect Communications. In her role as SVP with VoiceTrust she is responsible for developing business opportunities across financial services, telecommunications, and government verticals. Amanda was previously Enterprise Sales Director – Canada at Nuance Communications. Prior to Nuance, she served as Country Manager for Convergys, and Director of Sales for Avaya.

Hermann Geupel

Managing Director

Hermann leads the European sales and global patent activities, and joined VoiceTrust in 2002 . He developed key partnerships with IBM, T-Systems, and Capgemini and has made VoiceTrust the leading authentication provider in Germany. Previously, Hermann developed business opportunities and managed key accounts in Central Europe’s digital signature industry. Hermann has a degree in mechanical engineering, an MBA, and holds a PhD in patent law from the Technical University of Munich.

Bettina Stearn

Managing Director

Bettina is responsible for all operations and marketing within Europe and joined VoiceTrust in 2002 as a member of the customer support team. She then joined the quality assurance team where she became Head of Software Testing. She performed professional services for European customers as a technical consultant, and established a quality management system with ISO certification. She also lead VoiceTrust to achieve the world’s first Common Criteria Certification for a biometrics software product. Prior to VoiceTrust, Bettina was a member of the web design team in AED-SICAD for 2 years. Bettina has a degree in geo-science, geo-informatics, and remote sensing from the University of Munich.

Stefan Schaefer

VP Professional Services & Sales Manager, The Americas

Stefan leads the professional services and operations for VoiceTrust in the Americas, and joined in August 2008. He was previously the Director of Sales, Americas for RELDATA, a provider of file storage solutions, and technical director of Brokat Technologies, a global leader in e-finance and mobile payment software. He has extensive consulting experience in the banking and insurance industry, where he has led large-scale data management implementations in the space. Stefan holds a dual degree in computer science and economics from the University of Furtwangen in Germany.

Jan Nitecki

Director of Technology

Jan leads the scientific and technological division of the company and joined in 2010. Prior to VoiceTrust, he was the architect and creator of the biggest regional payment gateway in the Middle East. Jan also served in the gaming industry and was responsible for artificial intelligence and networking where he won several awards for real-time strategies. He is highly interested in new technologies and frequently engages in proof of concept activities and business proposals. Jan holds a Master’s degree in Science.

Omar Zaibak

Head of Marketing

Omar leads VoiceTrust’s global marketing strategy and brings over 10 years of experience in igniting sales pipeline growth, brand awareness, and revenue in the technology industry. Omar has worked with Scotiabank, IBM, and various startups in Toronto, most recently call center software provider Fonolo. He holds an MBA in Technology from Ryerson University and a Bachelor of Electrical Engineering from University of Toronto.

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