About Us

Our multi-factor authentication solutions are trusted by industry leaders to prevent identity theft, protect access to business and consumer applications, and deliver a more enjoyable user authentication experience.

Who We Are

Fortune Global 500 organizations rely on our 15 years of biometrics authentication experience and successful track record to securely and remotely verify the identity of their users. We are ISO 9001 and Common Criteria certified for the delivery of quality multi-modal biometric solutions consulting, solution deployments, and customer support. Our voice-, face- and knowledge-based identity verification solutions are used by banks, insurance companies, call centers, hospitals, and telcos across North America, Europe, and the Middle East. VoiceTrust is owned by Dutch private equity firm Ramphastos Investments and headquartered in Munich, Germany with additional offices in the USA.


Management Team

Bettina Stearn, CEO

Bettina has been with Voicetrust since the very early days. In 2002 she started her career in the test department and built up Voicetrust’s testing centre. She quickly emerged to handle complex projects, such as the first ever voice biometric Common Criteria Certification. She was appointed Managing Director of Voicetrust’s German Office in 2011 and leads the overall operations since 2016. Bettina holds a master’s degree in geoscience and remote sensing.


Dr. Marcel Kockmann, CTO

Before joining Voicetrust in 2011, Marcel worked in speech research groups at Siemens, SVOX and Nuance. From 2013 he led VT’s Research Department in Toronto for two years, deepening Voicetrust’s research cooperation with CRIM. After reworking the companies core technologies with his team for several years he was appointed as CTO in 2016. Marcel holds an engineering degree in media technology and a Ph.D. in computer science and engineering.


Sales Team

Daniel Surrey, Sales Manager DACH

Daniel has joined VoiceTrust in 2018 and has more than 10 years of international sales experience in IT services and software.
Prior to joining VoiceTrust, Daniel worked as Senior Sales Manager at MKS Instruments, as Sales Manager/ Key Accounts at Richardson RFPD and Inside Sales Manager at Swagelok.


Our Values

Customer Focus
We measure ourselves by the success of our clients. We use our global presence to support customers operating in multiple geographies as one team. We work at all levels with our clients to meet their most challenging demands on time while remaining flexible to their needs. Our dedication to our customers defines our corporate culture and drives our mutual successes.

Innovation is woven into our culture. We hold key patents in biometrics authentication and closely align R&D with business strategy. We are entrepreneurs that pioneer innovative solutions to customer and industry problems on a global scale. We forge alliances with the world’s leading research centers and scientists in voice- and face biometrics. We create a resourceful and collaborative environment where new and unique ideas are encouraged that make remote identity verification more secure and convenient for the world.

Team Work
Team work and cooperation are essential to our success as a company and as individuals. We work together in a constructive and challenging atmosphere that fosters learning and high performance for our clients. We operate a global presence to establish relationships with international clients based on trust, respect, and mutual support.

Discover How Our Voice Biometrics Work in Action. Schedule a Demo Today.